Player Protection
At 367jl, we believe gaming should always be fun — never a source of stress or harm. We are committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience safe, healthy, and within their means.
Our Commitment
367jl takes responsible gaming seriously. We know that for the vast majority of our players — from Manila to Cebu, Davao to Quezon City — online gaming is a form of entertainment, a way to unwind after a long day or enjoy some excitement during the weekend. And that's exactly what it should be.
But we also recognise that for some players, gambling can become problematic. Problem gambling is a real concern, and 367jl is committed to doing our part to prevent it. That's why we've built a comprehensive set of responsible gaming tools directly into the 367jl Platform — tools that put you in control of your gaming activity at all times.
Our responsible gaming framework is aligned with PAGCOR's player protection guidelines and the broader standards of the international responsible gaming community. Whether you want to set a spending limit, take a short break, or permanently exclude yourself from the Platform, 367jl makes it easy to do so — no questions asked, no judgment.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals aged 21 years and above. 367jl enforces this requirement rigorously through our KYC verification process.
All players must submit valid government-issued identification confirming their age before they can deposit or play. Accounts found to belong to minors will be immediately closed and all funds returned.
If you suspect a minor is accessing the 367jl Platform, please contact our support team at [email protected] immediately.
Player Tools
367jl gives every player direct control over their gaming activity
Set daily, weekly, or monthly deposit limits on your 367jl account. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be lowered immediately but increases take 24 hours to take effect.
Set a session duration reminder so 367jl will notify you when you've been playing for a set amount of time. It's easy to lose track of time when you're enjoying your favourite slots or live casino games — this tool keeps you aware.
Enable periodic reality check pop-ups that show you how long you've been playing and your net win/loss for the session. A quick, honest snapshot of your gaming activity — right when you need it most.
Set a maximum loss threshold for a given period. When your losses reach the limit you've set, 367jl will prevent further wagering until the period resets. A powerful tool for keeping your gaming within a comfortable budget.
Need a short break? A cooling-off period temporarily suspends your 367jl account for a period of your choosing — from 24 hours up to 6 weeks. Your account is reactivated automatically when the period ends.
If you feel your gaming is becoming a problem, self-exclusion allows you to permanently or temporarily block yourself from the 367jl Platform. This is our most powerful responsible gaming tool — and we take it very seriously.
Most Important Tool
Self-exclusion is the most serious responsible gaming tool available on the 367jl Platform. When you self-exclude, you are making a commitment to yourself to stop gambling for a defined period — and 367jl will enforce that commitment on your behalf.
Self-exclusion options available at 367jl include:
During a self-exclusion period, your account will be suspended, all marketing communications will be stopped, and you will not be able to log in or deposit. To request self-exclusion, contact our support team at [email protected] — we will process your request within 24 hours.
How to Self-Exclude
Log in to your 367jl account and go to Account Settings → Responsible Gaming.
Select "Self-Exclusion" and choose your preferred exclusion period.
Confirm your request. Alternatively, email [email protected] with the subject "Self-Exclusion Request".
367jl will process your exclusion within 24 hours and send a confirmation to your registered email address.
Know the Signs
Recognising these signs early — in yourself or someone you care about — is the first step toward getting help
Spending more money on gambling than you can afford to lose, or borrowing money to fund your gaming activity.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.
Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
Neglecting work, school, family responsibilities, or personal relationships because of gambling.
Lying to family members or friends about how much time or money you spend on gambling.
Using gambling as a way to escape problems, relieve stress, or cope with feelings of depression or anxiety.
Feeling a need to gamble with increasing amounts of money in order to achieve the same level of excitement.
Making repeated unsuccessful efforts to control, cut back, or stop gambling altogether.
If you recognise any of these signs in yourself, please reach out to our support team or use the self-exclusion tool. You are not alone — and help is available. 367jl's customer support team is available 24/7, Philippine Standard Time.
Stay in Control
Simple habits that keep your 367jl experience fun and sustainable
Decide how much you are comfortable spending before you log in to 367jl — and stick to it. Treat it like an entertainment budget, the same way you would for a night out in BGC or a movie in SM Mall of Asia. Never gamble with money you cannot afford to lose.
The 367jl Platform is designed for entertainment. Slots, bingo, and live casino games are games of chance — the house always has an edge over the long run. Never rely on gambling as a source of income or a way to solve financial problems.
Step away from the screen regularly. Use 367jl's session time reminders to prompt yourself to take a break. Go for a walk, have a meal, or spend time with family and friends. Gaming is more enjoyable when it's one part of a balanced lifestyle.
If you've had a losing session, accept it and log off. Chasing losses by continuing to play in the hope of winning back what you've lost is one of the most common patterns of problem gambling. Set a loss limit and honour it every time.
Avoid gambling when you are tired, stressed, emotionally upset, or under the influence of alcohol. These states impair your judgment and can lead to decisions you would not normally make. Play 367jl when you are clear-headed and relaxed.
Take advantage of the deposit limits, loss limits, session reminders, and cooling-off features built into your 367jl account. These tools exist for your benefit — use them proactively, not just when things feel out of control.
Our Commitment
Built-in protections that work in the background, every time you play
Every 367jl player must verify their identity and age before playing. No exceptions — this is how we keep minors off the platform.
367jl's systems monitor for patterns associated with problem gambling and may proactively reach out to players showing warning signs.
Players can opt out of all promotional communications at any time. Self-excluded players are automatically removed from all marketing lists.
Our customer support team is available around the clock, Philippine Standard Time, to assist with any responsible gaming concerns or requests.
Play Responsibly
Gaming at 367jl is best when it's fun, controlled, and within your means. Set your limits, use our tools, and enjoy everything the platform has to offer — slots, bingo, live casino, and more. For players aged 21 and above.
⚠️ 21+ only. Gambling can be addictive — please play responsibly. If you need help, contact our support team anytime.